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VALLET SERVICE

DOOR SERVICE UNLOCKS A SEAMLESS SENSE OF ARRIVAL

When your hotel’s valet parking and door service are expertly managed and facilitated by a single hospitality solutions provider, you not only realize synergies of cost and operational efficiency, you also enhance the arrival and departure experience for your guests. Instead of a fractured hand-off, you create a seamless sense of arrival for your guests – starting from the moment they step out onto the curb, all the way through to your hotel lobby and their room.

OUR DOOR AND VALET SERVICES CREATE SYNERGY

At several of our valued partners’ hotels and resorts, we provide tailored door services as a complement to our valet parking solution. Through this extended solution that we customize to your brand and property standards, our associates will:

  • Open doors for all guests and assisting guests with transportation to off-site locations
  • Possess a professional and friendly demeanor with guests and staff
  • Utilize a guest’s last name during interactions
  • Assist with requested room changes
  • Coordinate guest pick-up and delivery
  • Deliver messages, items and/or guest amenities as requested

In addition, with BGF Park assist on your side, managing multiple front-of-house operations, your hotel staffing supply synchronises with demand, thereby eliminating payroll duplication. And through our proven, innovative model, our partners experience a positive financial shift by absorbing these related services into parking.

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